Introduction
Travel Villa Kitchen ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you book our curated gastronomic wellness experience at Quantika Spa, Tulum.
Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Dietary preferences and restrictions
- Booking details and guest preferences
- Payment and billing information
How We Use Your Information
We use the information we collect to:
- Provide and coordinate your culinary wellness experience at Quantika Spa
- Process and fulfill reservations through our Local Bird concierge
- Customize seasonal menus based on guest preferences
- Communicate with you about your booking and experience
- Send confirmations, updates, and spa access details
- Comply with legal obligations
Information Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Quantika Spa for facility access coordination
- Assigned chefs for menu customization
- Local Bird concierge for booking management
- BIPOC farm partners for sourcing coordination (without personal details)
- Service providers who assist in our operations
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at contactus@vkculinary.tech